It has been six months since we have an AMC with ITSG for our IT products. We are happy with the response and services we are getting. I mean, we had AMCs earlier also, but the vendors simply did not keep their promises. This has not been so with ITSG. Moreover, the customer care is excellent right from the time of logging a call to the call closure. Our expectations have been met for the first time.

 

Our 30 PC network was giving us a hard time with the Network being very slow and connectivity problems were so frequent that most of our productive time was lost in troubleshooting and correcting these problems. ITSG not only streamlined our existing network but we also got the Network expanded to 80 computers by them which is performing excellent without any problems.

 

IT SG was looking after our IT Facility management at the Copmany's Gurgaon office. They had really streamlined the things there and their help desk was nice. Even back home at the US, I feel there is some company like ITSG who could take care of our IT needs here.

 

Disaster stuck us when we lost crucial data due to our server hard disk crash. Thanks to ITSG, the data recovery was nearly 100%, and we were saved of a big crisis.

Annual Maintenance Contract
....(AMC)

LAN / WAN Solutions

Structured Cabling

Facility Management

Data Recovery and Safety

PC and Peripheral Repairs

OSDs and Component Repairs

Power Backup Solutions (UPS
... & Power Supplies)